There are many reviews available for new cars. Online reviews, magazine reviews, TV news reviews, etc. The objectivity of these reviews can at times be questionable (who pays for the actual costs of the magazine). How often do new car reviews really reveal what ownership may be like?
It does happen, but rarely are there true long term reviews. I have now owned my 2009 Toyota Tacoma Access Cab truck for four years after buying it new. I've put approximately 50,000 miles on it. It has not had any major repair yet (more on that in a bit). There have been a few warranty repairs, one recall and lots of maintenance. Most of the maintenance I have done myself.
Details about the Truck:
2009 Access Cab (Generation 2)
2.7 Liter 4-Cylinder 2TR-FE Engine
5 speed manual R155 transmission.
Four Wheel Drive
I bought this truck in 2008 near the height of the high gas prices that year. I had an F-150 that I liked, but it was starting to have issues with the transmission, likely started when I had a transmission line perforate with a pinhole due to corrosion and loose a lot of fluid. I know it was fixable, but I had two hunting trips coming up a significant distance away and given the gas prices, it was time for a new truck. The Tacoma was the only open-bedded pickup available with a four-cylinder engine and four wheel drive. Compared to other 4wd trucks at the time, it gets comparably good gas mileage. With the small engine, it can't pull anything, but I rarely to never need to pull a trailer. The bed doesn't need to haul around a fifth wheel, but does need to carry bulky and bloody (hunting) stuff from time to time.
The only modifications I've made to the truck are installing fog lights in place of the ugly cup holders Toyota puts in the front bumper. How can any car company do this when factory fog lights would only marginally add to the cost of the vehicle? They all do it though. The bed is made out of some kind of composite plastic and has held up very well so far. It is very slippery though so I bought the Toyota rubber mat for the bed. Oddly, the mat likes to grow algae.
Aesthetically, the truck is a good looking vehicle. Of all the trucks I have owned, I have received more compliments on this truck than any other vehicle. Surprising in that the Tacoma is not a very rare sight. The "Electric Blue" paint does get noticed though.
I have not completed the only recall on the vehicle yet. This is the floor mat and accelerator pedal issue that was in the news so much several years ago. Frankly, given the anemic response of the underpowered engine, if the truck would suddenly accelerate fast enough to scare me it would be kind of refreshing. I'll do it eventually, I'm not thrilled with the nearest Toyota dealer so it will take something else to get me in there.
As I've eluded to, the performance of the truck is anemic. The 2.7 liter engine is adequate at best. It sounds like an acceptable trade off for fuel economy, but given the performance the truck feels like it should get about 68 miles to the gallon. To date, overall mileage is just over 23 miles per gallon. Ford claims only slightly less than this in the turbo Ecotec V6 in their F-150. Ram now has nearly the same in a normally aspirated V6 with the Pentastar engine and nearly 300 horse power. Toyota has some catch up here - seriously!
The transmission is sound, but the shifter feels terrible, very rubbery. This is surprising given that it is directly actuated and not done through cables or floppy rods. Actually it is worse than terrible. Toyota builds cars quickly and for the masses. These are fast-food vehicles. It is a truck, but it is not a Driver's Truck! Toyota needs to drive some other manual transmission vehicles for comparison. What I find surprising about manual transmissions is how bad they have gotten overall. I cut my teeth on older British cars. For all their faults, the transmissions shifted with a satisfying watch-like feel; the best ones "snicked" into gear. The interior is laid out well with the exception of the cruise control. There is a perfect spot on the steering wheel that looks like it was designed to house the cruise control buttons, but cruise control sits on an awkward stalk in the lower right quadrant hidden below the steering wheel. All controls function well. There was one clip in a door which broke loose resulting in horrid buzzing which was repaired under warranty - although the dealer seemed very put off at being asked to repair this $3 issue, asking me several times what I did to cause it. When new, the radio in the truck had major issues. It would turn on by itself, turn off by itself, randomly change stations and volume. I had it replaced under warranty. My local dealership took many many many months to get the new radio in. I think they were totally jacking off at the time.
Despite the pathetic engine performance the truck drives well. It rides a little rough, but not unexpected given the light weight. This is the first vehicle I've owned with traction control. I was a little skeptical at first, but it works extremely well. It can be annoying when it kicks in, like a parent taking over controls from a teenager, but it does work. Rarely have I needed four wheel drive in winter and then only on the worst days. Brakes are adequate but definitely not great. They feel terrible. Pressing the brake pedal feels like stepping on some rotten fruit. Again, this is not a driver's vehicle. It would have been nice if Toyota could have provided at least some brake pedal feedback.
I have done very little off-road driving in the vehicle. In off-road conditions and when I have used it on deeply snowed roads, the performance of the four-wheel drive system has been flawless. Given the light weight, I would have thought that driving in snow even with four-wheel drive would have been more difficult. This is likely the strongest point of the truck.
The two biggest quality issues I have seen with the vehicle are the paint and the clutch.
After four years and 50,000 miles, I expect some chips and scratches in the paint. However, there are obviously and significant flaws in the paint coming to through the surface. This is not 1972 where cars are painted in lacquer and repainting should be expected. This is horridly unacceptable. The picture here shows one of the major flaws on the hood.
There are other examples spread over the vehicle so there is almost no chance the flaws are due to something external. The most egregious example just happens to be in this most noticeable location. Toyota should be embarrassed. The paint is starting to have issues on the wheels, but this is expected at this point in the life of the truck given the alloy wheels - I don't expect the finish to stay perfect. Again, the paint flaws are numerous and tragic at this point.
On a few occasions the clutch has been very slow to engage. This has happened intermittently. Unfortunately, this may mean that the clutch is starting to disintegrate, a failing common to the model. There are other common and known clutch issues with this drivetrain. Almost all of my driving is highway or rural roads. Nearly half of the miles on the vehicle are from several trips taken across country on the interstate. Given this and my conservative driving style, a clutch should last well over 100,000 miles and probably twice that. What is most maddening about the clutch is that these trucks have had known issues with the clutches for years and years. Toyota will only stand behind them for the original warranty even with multiple Technical Service Bulletins out on the issues. See T-SB-0066-11, T-SB-0128-12, T-SB-0103-11 for more information. From what I've been able to glean, most of their clutches are iffy at best, but the LUK clutches should have been removed from new vehicles years ago. Toyota should find other ways to cut costs rather than using substandard clutches. The manual clutch is ancient technology, it is well past time to get it right.
The quality reputation of Toyota is more a myth than a reality. I don't know how much longer they can ride on that magic carpet while knowingly doing things like building vehicles with questionable clutches. Cost-saving mechanical gremlins that are cheap and easy to fix are one thing, but a clutch is just about in the middle of the vehicle. Whatever bean-counting engineer thinks the current clutches in the Tacoma are acceptable should be shot.
In short, the verdict is mixed. The vehicle gets adequate mileage and is a good choice when heavy hauling is not needed, but there are likely better options available now. Or, at least there is serious competition for decent mileage trucks. Overall, a truck that doesn't need to haul a trailer full of cows that gets good mileage and has realistic performance is still needed.
Aesthetics of the truck are above average and driving the truck is OK, but this is not a driver's vehicle by any sense of the imagination. Four wheel drive performance and traction control combine to make a good vehicle for less than perfect driving conditions.
Fit and finish of the vehicle after four years is sub-par. Other very expensive questionable issues that are acknowledged by Toyota remain for years making the overall quality of a Toyota more a myth than a reality.
Here's looking forward to another 50,000 miles.
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